Role: Business Manager
Location: Noida 135
Department: Tele Sales
Job Description:
We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and
ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker
with strong leadership abilities and a proven track record in Tele Business Management.
Job Responsibilities:
The position holder will be managing a team of 20-30 individuals.
Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.
Build and manage productive, professional relationships with clients.
Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.
Ensure prompt resolution of client complaints.
Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures.
Daily 08-10 meaningful telephone/video calls with client.
