Job Responsibilities:
Managing a 3-Tier Team of 20+ Execs, TLs, and BMs.
Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients.
Build and manage productive, professional relationships with clients.
Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.
Ensure prompt resolution of client complaints.
Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions.
Daily 2-3 in person meetings (F2F) with clients onsite.
Key Skills:
Application of sales techniques.
Quick thinking and problem-solving.
Verbal communication with active listening.
Vision and foresight to create new opportunities for customers.
Team Management & Interpersonal skills.
Understanding of Client Segmentation, Data & Report Management
