Technical Account Manager

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Job Category: Non IT
Job Type: Full Time
Job Location: Bengaluru

Location: Bangalore, India

Responsibilities:

– Based in India, serve as a key member of the technical support team, assisting in the launch of new devices;

– Work closely with internal teams such as Partnership & GTM in India and TAM at headquarters to ensure timely Technical Approval (TA) of products;

– Understand the Technical requirement & check feasibility of implementation by working closely with HQ team ( R&D & Project team SPM/VPM)

– Organize and lead the technical workshop communications with Operators, Google and Third Party (e.g. Trustonic, Axio);

– Follow up on the entire TA process, proactively identify and address risks, and manage technical requirements;

– Maintain customer relationships on the technical side and communicate with customers for technical waiver;

– Responsible for technical solutions for Financial Installment (XEF&DLC);

– Acquire competitive information.

Required Experience:

– B.S. in Electrical Engineering, Computer Science, or Telecommunication Engineering; M.S. preferred; – Familiar with carrier technical acceptance process and maintain good relationships with carriers.

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